Business Outsourcing

Business Outsourcing

Outsourcing some of your business processes is a big step in the growth of any business and when done right can make the difference between being successful and being hugely successful. Outsourcing your call center for order taking, customer support, or technical...

Comparison of Call Center Companies

We’ve done a bit of research on a few companies and want to share our findings with you on the benefits and drawbacks of a few Call Centers. Davinci Virtual – Davinci Virtual sells packages that include live receptionists that you can have take orders and...

Getting Your Call Center Processes Ready

You want to outsource your telephone customer support services to focus on your core business and that’s a great idea. But, are you ready? If you’re not sure that you are ready then the following questions may help you come to the right conclusion. 1. Do...

Choosing the Right Call Center

What Call Center will you / your organization choose to represent your business? The list of available call centers that wants your business can seem large and the differences somewhat indistinguishable. How will you make your choice? Ask yourself what you need from...

Training Your Outsourced Workers

Every business has it’s own unique way of doing things, it’s own software that it uses, or something peculiar to their business that requires some level of employee training. Training your outsourced workers is crucial to the success of outsourcing your...

Hiring A Virtual Assistant

One of the easiest places to start outsourcing some of your work is in hiring a virtual assistant but it can also be tricky to get an assistant that will be an asset to your team. It can also be confusing to choose a source for hiring your assistant and many have a...

Call Center in the Philippines Vs India

Two of the hottest offshore countries to outsource your call center are India and the Philippines. Which is better? Most people are more familiar and used to the idea of outsourcing to India because it has been a center for outsourcing work that can be handled...